Frequently asked questions about our flower arrangements
Everything you might want to know about Blomst’s artificial flower arrangements, from size and care to delivery and returns. If your question isn’t here, feel free to contact us.
Our flowers
Do Blomst flowers look realistic?
From a normal viewing distance, yes. Up close and to the touch, you can tell they are artificial. We have worked with artificial flowers for years, and these are the closest to real flowers we have come across. The resin we use for the water is also ultra realistic. The only difference is that the water doesn’t move when you lift up the vase.
What are the arrangements made of?
The arrangements are made with a mixture of handpainted fabrics, silks & plastic. The water in the vase is an epoxy, a clear resin, which keeps the stems in place and looks like real water.
Are the vases included?
Yes, every Blomst arrangement arrives in a glass vase with the stems fixed in place, ready to be displayed.
What sizes are available?
Blomst arrangements come in three sizes. Small measures 20 x 20 cm, medium 60 x 30 cm and large 90 x 40 cm. The first number indicates the height and the second the width.
Do the photos show the real product?
Yes, but the staged images are AI generated. Sizes might defer a little. Always check the dimensions for real sizes.
Can I use the arrangements outdoors?
We recommend keeping them indoors. Direct sunlight fades the colours over time. But you could use them outdoors for special occasions like a party or wedding.
Can I change the arrangement or take the flowers out of the vase?
No, as the stems are set in the resin.
Care
How do I clean artificial flowers?
Use a soft feather duster or a clean, dry microfibre cloth to remove dust from petals and leaves. For a deeper clean, wipe suitable surfaces with a barely damp cloth and let them air dry. You can also use compressed air to clean the waterline of the vase.
How do I keep the colours from fading?
Keep the arrangement away from direct sunlight and heaters. Both fade colour over time.
Can I get water on the flowers?
No. Keep water off the flowers and foliage. If the vase needs cleaning, wipe the outside with a damp cloth and dry it straight away.
How do I reshape the stems?
Reshape stems, petals and leaves by hand whenever the arrangement needs it.
How long do the arrangements last?
With a light dusting now and then and a spot out of direct sunlight, a Blomst arrangement keeps its colour and shape for 10+ years.
Price & sustainability
How does the price compare with fresh flowers?
Our arrangements cost between $299 and $499. For comparison, a fresh arrangement in a vase from a florist typically starts at around $80 for a small one. If you replace your flowers weekly, a Blomst arrangement has paid for itself after roughly four to six weeks, and from then on it stays in your home for years.
Are artificial flowers more sustainable than fresh ones?
That depends on how long you keep them. Fresh flowers grown locally and in season can have a light footprint. However, a lot of commercial floristry relies on long-distance transport, refrigeration and plenty of waste. An artificial arrangement is made from plastics and other materials and travels a long way to reach you, so it carries a footprint of its own. It only has a chance of coming out ahead if it stays in your home for years.
Delivery
How much does delivery cost, and how long does it take?
Blomst delivers free anywhere in Australia. Orders usually arrive within 4 working days.
Do you ship outside Australia?
Blomst currently delivers within Australia only.
Can I track my order?
Once your order has shipped, you will receive an email with further information, including a tracking link.
How are the arrangements packed?
The arrangements are packed in heavy duty cardboard with the vase suspended in a protective holder.
Where are the flowers made?
The flowers are made in China. We designed and selected every style there ourselves, and they were then shipped to Melbourne.
Can I send an arrangement as a gift?
Yes, you can. At checkout you can enter a different delivery address, and if you like, we’ll add a short personal note with your message to the arrangement.
Which payment methods do you accept?
We accept Shop Pay, Apple Pay, Google Pay and PayPal.
Can I get a tax invoice for my business?
Yes. Email us at hello@blomsthome.com with your order number and ABN.
Returns & faults
Can I return an arrangement?
Yes. You can return an arrangement within 30 days of delivery if it is unused and in its original packaging. Email us at hello@blomsthome.com and we will send you the return details.
What if my arrangement arrives damaged?
Email us at hello@blomsthome.com within 30 days with your order number and a photo of the damage. We will send a replacement or refund your order.
Who pays for return shipping?
Return shipping is at your own cost, and we recommend a tracked service, as we can’t refund items that don’t reach us. Original shipping charges are not refunded.
About Blomst
Who is Blomst?
Blomst is an Australian online shop selling premium, lifelike artificial flower arrangements. It’s part of Office Flower Solutions, a Melbourne-based artificial flower subscription service for workplaces.
Can I rent arrangements for my business?
Blomst only sells arrangements. Our sister company Office Flower Solutions rents them to workplaces across Melbourne.
How can I contact you?
Message us via our contact form and we’ll reply within 2 working days.